Imibuzo
Izimpendulo ezicacileyo.
Kuhlelwe ngokuthi ngubani obuzayo: abashayeli, abahambisi bamaphasili, abalezimota lezinhlangano, abagibeli. Awuwutholi owakho? Bhalisa ukufisa sizakufonela.
Ukushayela lokuthola imali
Ngingaba njani ngumshayeli we-zwDrive?
Dawuniloda i-app ye-zwDrive, ukhethe “Ngifuna ukushayela” uqede izinyathelo ezinhlanu ezimfitshane: ngawe, ilayisense yakho, imota yakho, izithombe lamaphepha, ubusuhlola uthumele. Iqembu lethu lihlola sonke isicelo. Ungabhalisa lokufisa kule sayithi sizakufonela ukuze sikuncede.
Ngidinga maphi amaphepha?
I-ID yakho, ilayisense esebenzayo (losuku ephelelwa ngalo), i-selfie, inombolo yemota lezithombe ezine zemota (phambili, emuva, kwesokhohlo, kwesokudla). Isitifiketi se-defensive driving asiphoqelelwa. Iqembu lethu lihlola lencwadi yamapholisa (ZRP clearance) ungakaqali.
Ukuvunyelwa kuthatha isikhathi esingakanani?
Kuya ngokuthi zingaki izicelo ezilindileyo lokuthi izithombe zakho zicacile yini. Nxa kukhona okumele kulungiswe sikutshela ku-app njalo ungathumela futhi ungaqalanga kutsha.
Ngingathola malini?
Kuya ngedolobho lakho, amahola ohlala ku-inthanethi, ukufuneka lamanani owavumayo — ngakho asithembisi inombolo. Isilinganisi ekhasini lokuShayela sisebenzisa amanani akhona ku-app ukunika ilinganiso. Kuthathe njengelinganiso, hatshi isithembiso.
Ngubani obeka intengo?
Abagibeli babona intengo kuqala kusiya ngebanga. Abagibeli bangaletha intengo yabo njalo abashayeli bayavuma kumbe bathumele intengo yabo kanye, ngakho uthatha uhambo olukufanelayo kuphela.
Ngingasebenza kuwaphi amadolobho?
Bona ikhasi lamaDolobho ukuthi ubone lapho esisebenza khona lamuhla — lilayishwa ngqo kuphulatifomu. Nxa ukwenye indawo, bhalisa ukufisa ukhethe “Okunye”; kusinceda ukukhetha lapho esizaya khona.
Ukubhadala lemali
I-zwDrive iyayithatha ikhomishini?
Hatshi. I-zwDrive kayithathi ikhomishini: ugcina i-100% yentengo yohambo ngalunye, imali yokuhambisa iphasili lemali yokukhansela ebhadalwa ngumgibeli. Abashayeli babhadala imali eyodwa elinganayo ngemva kokuzama mahhala — le yindlela i-zwDrive ethola ngayo imali. Izinhlelo ezikhona zibonakala ekhasini lokuShayela laku-app ungakabhadali.
Ukubhadala kusebenza njani?
Ngemva kokuzama kwakho mahhala ubhadala intengo eyodwa elinganayo esikhathini ngasinye sohlelo — isibonelo ngeviki kumbe ngenyanga — nge-EcoCash ku-app. Uthola isicelo se-PIN efonini yakho. Kuvuselelwa isikhathi ngasinye, njalo intengo kayiyi ngemali oyitholayo.
Ukuzama kwami mahhala kuqala nini?
Ngosuku isicelo sakho esivunyelwa ngalo. Akudingeki ukubhadala ukuze uqale, njalo ukuzama akuqali usahlolwa.
Kwenzakalani nxa ukubhadala kwami kuphelelwe?
Awukwazi ukuthatha uhambo olutsha uze uvuselele. Vuselela ku-app nge-EcoCash ubusubuyela ku-inthanethi.
Amaphasili
Ngingahambisa amaphasili njalo ngishayele?
Yebo. Abashayeli abavunyelweyo bathatha imisebenzi yokuhambisa ku-app efanayo, kanye lohambo. Ubhalisa kanye, njalo ukuzama kwakho mahhala lemali yakho eyodwa elinganayo kuhlanganisa lokuhambisa. Ugcina yonke imali yokuhambisa.
Ngibonani ngingakavumi umsebenzi wokuhambisa?
Lapho ozathatha khona, lapho ozatshiya khona, usayizi wephasili lejubane lokuhambisa. Kulosayizi abane, kusukela kokuncane kusiya kokukhulu kakhulu, lamajubane amane: kuphuthumayo, express, okujwayelekileyo langalo lolo suku.
Iphasili lilandelelwa njani?
Iphasili ngalinye lilenombolo yokulandelela engalandelelwa ngothumelayo. Konke okuguqukayo kuyabhalwa — lithethwe, lisendleleni, lifikile — njalo lomzamo wokuhambisa ongaphumelelanga uyabhalwa.
Abalezimota lezinkampani
Ubudlelwano bomlingani olezimota buqala njani?
Bhalisa ukufisa kwakho usitshele ukuthi ulezimota ezingaki lokuthi zingaphi. Iqembu lethu liqinisekisa amaphepha ezimota, livumelane lawe ukuthi abashayeli baphiwa njani izimota njalo libeke i-fleet mode. Ubudlelwano ngabunye buhlelwa ngabodwa, ngakho siyakufonela kuqala.
Umlingani olezimota ubonani?
Ngemota ngayinye: ibanga ohambweni lasingelamgibeli, isikhathi ku-inthanethi lesikhathi simile, izexwayiso zejubane kusiya ngemingcele oyibekayo, lohambo ngalunye lomshayeli walo, indlela lemali yalo, okukhutshwa njenge-CSV. Uthola njalo izikhumbuzo amaphepha emota lawomshayeli engakapheli.
Ngubani othola imali yohambo nxa umshayeli esebenzisa imota yami?
Imali yohambo ngeyomshayeli yonke — i-zwDrive kayithathi ikhomishini. Ukwabelana kwakho labashayeli bakho yisivumelwano senu. I-zwDrive ibhadalisa abashayeli imali eyodwa elinganayo.
I-akhawunti yenkampani ihlanganisani?
Ukuthatha abasebenzi okuphindaphindwayo, iminyango, imithetho yohambo ehlolwa ngaphambi kokubhuka ngakunye kwenkampani, lesitatimende senyanga ngomnyango langesikhungo sezindleko esile-CSV. Abasebenzi babhadala umshayeli njengenjayelo. Uhambo lwamaqembu lokubhadala kwenkampani nge-inthanethi kuyeza.
Abagibeli
Ngingayithola nini i-app?
I-app ye-zwDrive iyeza kuGoogle Play lakuApp Store. Usuku lokuvulwa lokubalwa kwesikhathi kusekhasini lokuqala lale sayithi.
Intengo yami ibekwa njani?
Ubona intengo kuqala kusiya ngebanga ungakabhuki. Ungaletha lentengo yakho; umshayeli angayivuma kumbe athumele intengo yakhe kanye.
Ngingamlandelela umshayeli wami?
Yebo. I-ETA ilandela umshayeli wakho esiza lapho ozathathwa khona, lingaxoxa ku-app, njalo unika umshayeli amaphuzu nxa usufikile.
Ukuphepha lemininingwane yakho
Kukhona okuphi okokuphepha?
Umshayeli wonke uyahlolwa engakavunyelwa, uhambo luyalandelelwa, abagibeli labashayeli bangaxoxa ku-app, njalo kukhona inkinobho ye-SOS yesimo esiphuthumayo. I-app ikhumbuza abashayeli ilayisense ingakaphelelwa njalo imisa uhambo olutsha nxa ilayisense, i-inshorensi kumbe imvumo sekuphelelwe.
Kukhona umphakathi wabashayeli?
Yebo — iforamu yabashayeli ku-app ihlela abashayeli ngedolobho ukuze labelane ngamacebo, lifake njalo livotele iziphakamiso.
Kwenzakalani emininingwaneni engiyithumela kule sayithi?
Sisebenzisa ibizo lakho, inombolo yefoni, idolobho lezimpendulo zakho kuphela ukuxhumana lawe mayelana lethuba olikhethileyo. Ukuthumela ifomu akuvuli i-akhawunti njalo akukubophi kulutho.